Privacy Policy
Ultimo aggiornamento / Last updated: giugno 2026
Data controller
The data controller is Studio Synapse, with registered office at Via Coste di Lagolo 12, Madruzzo (TN), Italy, VAT IT13965140968. For privacy inquiries write to contacts@hermesagentexperts.com.
Data collected
We collect data you voluntarily provide via email (name, email address, message content). We also collect anonymised browsing data through Google Analytics, subject to consent, and technical data required for the site to function (e.g. technical cookies, server logs). We do not collect sensitive data.
Purpose of processing
Data is processed to respond to contact requests, for aggregated anonymous website traffic statistics, to comply with legal obligations and to protect the controller's rights.
Legal basis
Processing is based on your consent for analytical and profiling cookies, on the performance of pre-contractual measures at your request for contact enquiries, and on legitimate interest for security and proper delivery of the site.
Data recipients
Data may be shared with technical providers necessary for hosting (Cloudflare), traffic analysis (Google Analytics) and communication management. Providers act as data processors where required.
Retention
Contact request data is kept for the time necessary to handle the request and up to 24 months for administrative purposes, unless a different legal obligation applies. Anonymised analytics data is kept according to Google policies.
Your rights
You have the right of access, rectification, erasure, restriction of processing, objection, data portability and withdrawal of consent. To exercise your rights write to contacts@hermesagentexperts.com.
International transfers
Some tools (e.g. Google Analytics, Cloudflare) may transfer data outside the EU. We adopt GDPR security measures, including standard contractual clauses where required.
Per domande: contacts@hermesagentexperts.com